You can place an order by visiting our website and adding the desired product to the shopping cart. You can then go to the checkout and complete your order.

Yes, you can cancel your order after placing the order. Please contact our customer service by email or phone to request a cancellation.

You can check the status of your order on our website by logging into your account. There you will find an overview of all your orders and their current status.

Yes, you can change your order within 24 hours of placing the order. Please contact our customer service by email or phone to make changes.

Once your order has shipped, you will receive a confirmation email from us with a tracking link. Simply click on the link and it will take you to the carrier's website where you can see the current status of your order. Please note that it can take up to 24 hours for the tracking information to appear on the carrier's website.

The shipping costs in Switzerland are CHF 9.00 per package. For larger volumes it is calculated by weight.

The delivery takes place within 3-6 working days after receipt of payment.

Yes, you can return your order within 14 days of receipt of the goods. Make sure your order is unwrapped and in its original packaging. Please contact our customer service to arrange a return.

You will be responsible for the cost of returning the goods unless the goods are defective or it is an error on our part.

Once your order has shipped, you will receive a confirmation email from us with a tracking link. Simply click on the link and it will take you to the carrier's website where you can see the current status of your order. Please note that it can take up to 24 hours for the tracking information to appear on the carrier's website.